Privacy Policy

When you request a quote or contact us, we may receive the name, email address, phone number, organization details, project information, and language requirements you choose to share.

Where a translation or interpretation enquiry includes documents, audio, or other client materials, we receive those materials only to assess, discuss, or deliver the requested service.

We use enquiry information and client materials to respond to requests, prepare quotations, communicate about a project, provide language services, and maintain appropriate business records.

We do not sell personal information or use client documents for unrelated marketing purposes.

We treat client documents and project communications as confidential. Access is limited to the people and service providers reasonably needed to respond to your enquiry or provide the agreed service.

Please avoid sending highly sensitive information unless it is necessary for your request. If you need specific confidentiality arrangements, contact us before sharing materials.

Our website may use essential cookies and similar technologies to operate properly, remember preferences, and understand basic website use. You can manage cookies through your browser settings.

If we introduce optional analytics or advertising technologies, we will provide any notices and choices required by applicable law.

You may ask to access, correct, or delete personal information we hold about you, subject to legal and contractual requirements. You can also ask questions about this policy or our privacy practices.

For privacy enquiries, contact [email protected].